5 Essential Tips for Booking Accessible Accommodation

1. Use Accessibility Filters on Booking Platforms

Start by searching on popular platforms like Airbnb, Booking.com, or Expedia and use their accessibility filters. These filters can help you quickly narrow down your choices based on:

  • Wheelchair-accessible entrances and rooms
  • Step-free access
  • Roll-in showers with grab bars
  • Visual and auditory assistance
  • Ground-floor accommodations

Pro Tip: Even after applying filters, always contact the host or hotel directly to confirm the information is accurate and up to date.

 

2. Contact the Property Directly for Clarification

One of the best ways to ensure a property is fully accessible is to speak with staff or hosts before booking. Prepare a checklist of your needs to guide the conversation. Key questions might include:

  • Are the entrances, hallways, and elevators wheelchair-friendly?
  • Are there walk-in or roll-in showers with grab bars?
  • Is there an emergency alert system in place for guests with disabilities?
  • Do they offer hoists, transfer benches, or shower chairs?

Speaking directly to the accommodation provider can give you peace of mind and help you avoid unexpected issues during your stay.

3. Ask About Staff Disability Awareness and Training

Inclusive hospitality isn’t just about physical accessibility—it’s also about attitude and understanding. Ask if staff have undergone disability awareness or accessibility training. Well-trained, respectful staff can make all the difference in creating a welcoming and supportive environment for guests with disabilities.

4. Research the Surrounding Area

Your hotel or Airbnb may be accessible—but what about the local area? When researching, consider:

  • Proximity to accessible public transportation
  • Availability of accessible tourist attractions, shops, and restaurants
  • Whether the neighborhood is quiet or high-traffic, depending on your sensory needs
  • Access to healthcare facilities or pharmacies, just in case

Choose accommodations located in areas that suit your mobility, sensory, and daily living needs for a smoother travel experience.

5. Read Reviews from Other Travelers with Disabilities

Before booking, check online reviews—especially those written by other travelers with disabilities. Firsthand experiences can highlight accessibility strengths or potential challenges that aren’t mentioned in official listings.

Look for reviews that mention:

  • Accessibility of rooms and bathrooms
  • Attitude and helpfulness of staff
  • Nearby transportation or attractions
  • Overall comfort and safety

These insights can help you make a more informed decision and avoid surprises.

Plan a Stress-Free Stay with Path-Now

Booking accessible accommodation can feel overwhelming—but with the right tools and preparation, you can find a stay that is safe, inclusive, and comfortable for everyone in your group.

At Path-Now, we support families and individuals with developmental and intellectual disabilities by connecting them to trusted service providers across California. Whether you need help finding inclusive travel options or ongoing disability support, our platform is here to make the process easier.

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With the push of a button, access California’s largest network of service providers in the Intellectual and Developmental Disabilities (IDD) Community. From independent living services to job coaching and recreational day programs, your profile is matched in Path-Now to a local provider who is the best fit in your community. Within minutes, you will receive access to thousands of providers.

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